Seminar IT Value Manager | Level 1: Basis

Monitoring & reporting – short, concise, automated

1 Day

Seminar

Content of the event

In this seminar, we will take an in-depth look at the concepts and practical applications of monitoring and reporting in IT to help you monitor your IT processes effectively and make important decisions.

Monitoring and reporting are important tools for management to continuously monitor IT processes using a specialized observation system. Common systems are IT management cockpits or dashboards. This seminar not only presents solutions for implementing a management cockpit, but also provides practical examples.

Module 1: Basics

The first module explains the basic concepts of IT value management. We lay the foundation for gradually establishing the IT value proposition in your company.

Monitoring and reporting are important tools for maintaining an overview of IT processes and providing relevant information. Although they do not directly influence decisions in terms of content, they form an essential basis for communicating and managing the IT value proposition.

These topics are covered in detail in the seminar:

Topics

Monitoring & reporting – customized solutions
Processes for monitoring & reporting
Technical platforms
Management Cockpit
Balanced Scorecard
Data quality and archiving

Methods

In order to guarantee you the best possible learning outcome, we combine a range of methods in our seminars. The following are used in this module:

Key Notes
Best Practices
Discussions and exchange of experiences between trainers and participants
Self-reflection
Collegial case work

Benefit

Overall, the seminar “Monitoring & Reporting – efficient, precise, automated” offers participants a valuable opportunity to expand and deepen your skills in the field of IT management. It enables them to set up effective tools for monitoring and reporting on IT processes and thus make a significant contribution to the success of their company. These are in detail:

Increasing efficiency in IT management: The seminar enables participants to increase the efficiency of their IT management processes. They will learn how to use management cockpits and dashboards to quickly record and interpret important information.

Improved decision making: The seminar enables participants to make informed decisions based on real-time data and analysis. They will learn how to use monitoring and reporting systems to identify potential problems at an early stage and take appropriate action.

Increasing competitiveness: By improving the efficiency of their IT processes and making well-founded decisions, participants can help to increase the competitiveness of their company. They are perceived as competent specialists who are able to successfully master complex IT challenges.

These topics are of particular interest to the following groups of people: